Shahruza Ravshanbekova

Multifaceted Professional with Expertise in Project Coordination, Digital Marketing, and Client Relations

Tashkent, UZ.

About

A highly adaptable and results-oriented professional with a strong foundation in project coordination, digital marketing, and client relations, complemented by an academic background in International Relations. Proven ability to manage complex educational initiatives, drive brand visibility through strategic social media campaigns, and deliver exceptional customer satisfaction. Eager to leverage diverse skill set in a dynamic role focused on international collaboration and impactful project delivery.

Work

Freelance

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Online English Teacher

Remote, Global, ZZ

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Summary

Delivered engaging and customized English language instruction to diverse students, fostering academic growth and maintaining strong parent communication.

Highlights

Designed and implemented interactive English curricula, resulting in measurable improvements in student proficiency across various levels.

Tailored teaching methodologies to meet individual learning needs, significantly enhancing student engagement and comprehension.

Conducted comprehensive progress monitoring and performance assessments, providing targeted feedback that drove student achievement.

Established and maintained robust communication channels with parents, ensuring transparent progress tracking and collaborative support for student success.

Pitch Perfect Solution

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Call Center Agent

Tashkent, Tashkent Region, Uzbekistan

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Summary

Managed inbound and outbound customer interactions to drive sales performance and ensure high satisfaction.

Highlights

Achieved and consistently surpassed weekly sales targets and performance quotas, demonstrating strong persuasive and customer service skills.

Resolved customer inquiries and issues with professionalism, enhancing satisfaction and contributing to positive brand perception.

Streamlined call outcome documentation, improving data accuracy and operational efficiency for sales tracking and reporting.

Contributed to a high-performing team environment through consistent punctuality, collaborative effort, and effective time management.

Global Learning Hub

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Project Coordinator (Remote Education Initiatives)

Remote, Global, ZZ

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Summary

Orchestrated remote educational projects for international students, ensuring timely delivery and effective cross-cultural communication.

Highlights

Coordinated complex educational projects for a diverse international student body, ensuring all initiatives met strategic objectives and deadlines.

Managed intricate project schedules and deadlines across multiple time zones, achieving high rates of on-time project completion.

Streamlined communication protocols for international teams and students, fostering collaborative environments and reducing potential delays.

Implemented organizational strategies that enhanced the efficiency of remote education initiatives, improving overall program delivery.

Solutor

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Consultant

Tashkent, Tashkent Region, Uzbekistan

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Summary

Supported client consultation processes and managed essential administrative functions, contributing to efficient project delivery.

Highlights

Facilitated client consultations by preparing essential documentation and managing logistical arrangements, enhancing client engagement efficiency.

Managed diverse administrative tasks, ensuring seamless operational support for consulting projects and improving team productivity.

Contributed to project success by organizing key information and coordinating resources, enabling consultants to focus on strategic client solutions.

SMM Company

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SMM Manager

Tashkent, Tashkent Region, Uzbekistan

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Summary

Developed and executed comprehensive social media strategies to boost brand visibility, drive engagement, and analyze campaign performance.

Highlights

Designed and implemented targeted social media strategies that significantly increased brand visibility and audience reach.

Produced engaging multimedia content (text, images, video) optimized for specific target audiences, driving higher interaction rates.

Managed and optimized social media advertising campaigns, meticulously analyzing performance data to achieve measurable results and ROI.

Leveraged analytics to refine content and campaign approaches, continuously improving engagement metrics and strategic outcomes.

Education

Webster University

Tashkent, Tashkent Region, Uzbekistan
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Bachelor International Relations

Languages

Russian

Turkish

English

Skills

Teaching & Training Development

Teaching, Training, Curriculum Design, Lesson Planning, Interactive Learning.

Project Coordination

Project Management, Coordination, Schedule Management, Deadline Management, Cross-functional Communication.

Educational Technology

Zoom, Interactive Whiteboards, Digital Platforms, E-learning, EdTech.

MS PowerPoint & Presentation Design

PowerPoint, Presentation Design, Visual Communication.

Event Organization & Communication

Event Planning, Event Management, Communication Strategy, Stakeholder Communication.

Psychological Approaches in Education

Educational Psychology, Learning Theories, Student Motivation, Feedback Mechanisms.